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What’s a token?

Surprise cloud bills are a known shape now — usage scaled past projection, an environment got left running, an export ran longer than anyone expected. One DOT got hit with an unexpected ~$1M cloud bill from a vehicle-data program. Stories like that aren’t rare.

Jim's AI Talk to AASHTO Committee on Traffic Engineering 2025

From Palm Pilots to AI hallucinations, why DOTs face more words than numbers—and why solving the digital filing cabinet problem matters most.